Hotel Dinastia Real by DOT Urban

Calle 11 No. 14-70, Duitama, Boyacá, Colombia (Duitama, Boyacá, Colombia)

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About the Hotel

At Hotel Dinastia Real by DOT Urban we have more than 16 years of experience in the hotel sector, during which time we have distinguished ourselves by the quality of our products and services, this has made us one of the most recognized Hotels in Duitama and Boyacá. Our strategic location in an exclusive sector of the city center and at the same time in the middle of the industrial corridor of the Department (just 3 hours from Bogotá and 15 minutes from Paipa), allows our visitors an easy and fast movement in and out of the city.

About the Hotel

At Hotel Dinastia Real by DOT Urban we have more than 16 years of experience in the hotel sector, during which time we have distinguished ourselves by the quality of our products and services, this has made us one of the most recognized Hotels in Duitama and Boyacá. Our strategic location in an exclusive sector of the city center and at the same time in the middle of the industrial corridor of the Department (just 3 hours from Bogotá and 15 minutes from Paipa), allows our visitors an easy and fast movement in and out of the city.

Availability

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Hotel´s Terms

Check-In
From 15:00.
Check-Out
Until 13:00.
Generals
Breakfast, Wi-Fi Internet, Amenities, Linen, Shower, Towels, Cleaning Service, Business Center, Spa, Parking, Restaurant, Safe Deposit Box in Reception, Elevator, Reading Room, Swimming Pool
Cancellations
Cancellation policies will depend on each of the rates available at the time of booking.
Terms
Minors are accepted, up to 5 years old free of charge, using existing beding
Internet
Wi-Fi Internet in common spaces and in each room.
Parking
Limited, Free of charge
Pets
Pets not allowed.
Additional charges
Laundry services
Cards
Visa, Mastercard, American Express, Diners, Maestro

Guarantee

A secure booking
When you book with us your details are protected by a secure connection.
The protection of your privacy
Your data will only be used to guarantee your booking.
Best price guaranteed
We assure you the best price.

You will find more information in the Terms and Conditions.

Terms and Conditions

GENERAL CANCELLATION POLICY:

Cancellation policies are subject to the current fare type at the time of booking.

 

Exceptions:

The hotel will make a full refund in the following cases:

  • Death of a family member in the first degree, within 72 hours prior to the expected arrival, and providing the necessary documentation that certifies it.
  • Illness evidenced by a medical certificate.
  • Flight inconvenient (verifiable)

 

Whatever is the situation inform us::

Phone:  57 3115136277

E-mail: reservas@hoteldinastiareal.com.co

 

MINOR POLICY:

- Children under 3 are free if they do not require a bed.

- 13-year-olds are charged as adults.

-The entry and registration of children must be made by one of their parents with a birth certificate and identity card. If they are not in the company of their parents, it may be done by the adult responsible for the minor, duly authorized by at least one of the parents. The authorization must be in writing, signed and notarized by one of the parents and indicate that the minor is under their care.

 

PET POLICY:

Pets are not allowed.

 

GENERAL:

Smoke free property.

Visits are not accepted in the rooms unless

 

 

PRIVACY POLICY AND TREATMENT OF PERSONAL DATA

Hotel Dinastia Real by DOT Urban

 

For Hotel Dinastia Real by DOT Urban is very important to comply with data protection laws, stipulated in Decree 1377 of 2013 which partially regulates the Law of Habeas Data. We have the following e-mail address: reservas@hoteldinastiareal.com.co where you may send any concerns related to the handling of data and third party information.

 

The data is collected from telephone calls to our telephone numbers, website visits, or when a transaction is made through a reservation platform/ system. We will ask for your authorization to do so.

 

The data we request, which you expressly authorize and consent to, is: names, last names, telephone numbers and emails. In addition, you can, at your discretion, provide the following information which is not obligatory: city, company, comments, and other personal data. In addition to this, if you want to move forward  with a transaction, we may require a debit or credit card number that will be verified in order to complete the transaction aforementioned. 

 

Data may be stored and / or processed on servers located at third party computing centers, which is authorized by guests, visitors, customers, users and suppliers to comply with this Privacy Policy.

 

In accordance with Decree 1377 of 2013, YOU MUST authorize the process of your data verbally or in writing (or electronically)

 

Personal data found through public access, may be processed by our hotel and third parties.

 

You may consult your information stored in our database without any cost, once a month or when you update your information. For any query, modification, rectification or suppression of data, you may contact us at: reservas@hoteldinastiareal.com.co. We use your data and information exclusively to establish a database that will allow us to send you information related to our commercial and business activities.

 

Hotel Hotel Dinastia Real by DOT Urban  guarantees confidentiality, security, transparency, and restricted access of your data and reserves the right to modify its Personal Data Policy at any time. We do not sell or transfer our database.

 

It is important to point out that our database may be required by the authorities (police, courts, etc), due to a legal or regulatory requirement or to defend rights or assets related to the products and / or services acquired by travelers, customers and users

 

The validity of the data you expressly provided is from the date of submission up to 15 years, unless you request us to delete it through our available contact means.

 

For queries which frequency is greater than one for each calendar month, you may be charged for the shipping, generation and/ or certification of documents. The generation costs should not be greater than the recovery costs of the corresponding data. For this purpose, the person responsible must demonstrate to the Superintendency of Industry and Commerce, when it so requires, the aforementioned costs.

 

DECREE 1377 of 2013, which partially regulates the Ley de Habeas Data.

Hotel Dinastia Real by DOT Urban